About Commercial Support
Fess is open source software provided under the Apache License and can be used freely for personal or commercial purposes.
N2SM, Inc. provides:
N2 Search: Commercial product version of Fess
Search Solution Support: Customization and deployment assistance for Fess and Elasticsearch
N2 Search
N2 Search differs from Fess in the following ways:
Improved search performance
Optimized disk usage
Enhanced security for administrative features
Morphological analysis supporting new words
Support Services
If you need the following services, please consider Commercial Support (Search Solution Support):
Deployment and operation consulting
Custom development for specific requirements (The Fess project addresses general requirements but does not support individual-specific requirements)
Large-scale document crawling (Projects involving more than 500,000 documents require sufficient knowledge of Fess/Elasticsearch)
Cluster configuration
Search result optimization for enterprise/internal search
Fess/Elasticsearch server tuning
Investigation and support for files that cannot be indexed (The Fess project does not support cases where dependent libraries cannot read files; please consult commercial support if needed)
High-speed full-text search system environment construction
Maintenance of specific versions (The Fess project only provides fixes for the latest version)
Training
Other services
AWS Marketplace
With feature limitations such as document count caps, N2 Search is available on AWS Marketplace. It can be easily deployed as an enterprise document search engine for small and medium-sized businesses. See N2 Search.