Atlassian Connector

Overview

The Atlassian Connector provides functionality to retrieve data from Atlassian products (Jira, Confluence) and register it in the Fess index.

This feature requires the fess-ds-atlassian plugin.

Supported Products

  • Jira (Cloud / Server / Data Center)

  • Confluence (Cloud / Server / Data Center)

Prerequisites

  1. Plugin installation is required

  2. Appropriate authentication credentials for Atlassian products are required

  3. For Cloud versions, OAuth 2.0 is available; for Server versions, OAuth 1.0a or Basic authentication is available

Installing the Plugin

Install from the admin console under “System” -> “Plugins”:

  1. Download fess-ds-atlassian-X.X.X.jar from Maven Central

  2. Upload and install from the plugin management screen

  3. Restart Fess

Configuration

Configure in the admin console under “Crawler” -> “Data Store” -> “Create New”.

Basic Settings

Item Example
Name Company Jira/Confluence
Handler Name JiraDataStore or ConfluenceDataStore
Enabled On

Parameter Configuration

Cloud version (OAuth 2.0) example:

home=https://yourcompany.atlassian.net
is_cloud=true
auth_type=oauth2
oauth2.client_id=your_client_id
oauth2.client_secret=your_client_secret
oauth2.access_token=your_access_token
oauth2.refresh_token=your_refresh_token

Server version (Basic authentication) example:

home=https://jira.yourcompany.com
is_cloud=false
auth_type=basic
basic.username=admin
basic.password=your_password

Server version (OAuth 1.0a) example:

home=https://jira.yourcompany.com
is_cloud=false
auth_type=oauth
oauth.consumer_key=OauthKey
oauth.private_key=-----BEGIN RSA PRIVATE KEY-----\nMIIE...=\n-----END RSA PRIVATE KEY-----
oauth.secret=verification_code
oauth.access_token=your_access_token

Parameter List

Script Configuration

For Jira

url=issue.view_url
title=issue.summary
content=issue.description + "\n\n" + issue.comments
last_modified=issue.last_modified

Available fields:

  • issue.view_url - Issue URL

  • issue.summary - Issue summary

  • issue.description - Issue description

  • issue.comments - Issue comments

  • issue.last_modified - Last modified date

For Confluence

url=content.view_url
title=content.title
content=content.body + "\n\n" + content.comments
last_modified=content.last_modified

Available fields:

  • content.view_url - Page URL

  • content.title - Page title

  • content.body - Page body

  • content.comments - Page comments

  • content.last_modified - Last modified date

OAuth 2.0 Authentication Setup

OAuth 1.0a Authentication Setup

For Server Version

  1. Create an Application Link in Jira or Confluence

  2. Generate RSA key pair:

    openssl genrsa -out private_key.pem 2048
openssl rsa -in private_key.pem -pubout -out public_key.pem

  3. Register the public key in the Application Link

  4. Set the private key in the parameters

Basic Authentication Setup

Simple Setup for Server Version

Warning

Basic authentication is not recommended for security reasons. Use OAuth authentication whenever possible.

When using Basic authentication:

  1. Prepare a user account with administrator privileges

  2. Set the username and password in the parameters

  3. Use HTTPS to ensure secure connections

Usage Examples

Crawling Jira Cloud

Parameters:

home=https://yourcompany.atlassian.net
is_cloud=true
auth_type=oauth2
oauth2.client_id=Abc123DefGhi456
oauth2.client_secret=xyz789uvw456rst123
oauth2.access_token=eyJhbGciOiJIUzI1...
oauth2.refresh_token=def456ghi789jkl012
issue.jql=project = "SUPPORT" AND status != "Closed"

Script:

url=issue.view_url
title=issue.summary
content=issue.description + "\n\nComments:\n" + issue.comments
last_modified=issue.last_modified

Crawling Confluence Server

Parameters:

home=https://wiki.yourcompany.com
is_cloud=false
auth_type=basic
basic.username=crawler_user
basic.password=secure_password

Script:

url=content.view_url
title=content.title
content=content.body + "\n\nComments:\n" + content.comments
last_modified=content.last_modified
digest=content.title

Troubleshooting

Authentication Errors

Symptom: 401 Unauthorized or 403 Forbidden

Check:

  1. Verify authentication credentials are correct

  2. For Cloud version, verify appropriate scopes are configured

  3. For Server version, verify user has appropriate permissions

  4. For OAuth 2.0, check token expiration

Connection Errors

Symptom: Connection refused or connection timeout

Check:

  1. Verify home URL is correct

  2. Check firewall settings

  3. Verify Atlassian instance is running

  4. Verify is_cloud parameter is correctly set

Cannot Retrieve Data

Symptom: Crawl succeeds but 0 documents

Check:

  1. Verify JQL is not too restrictive

  2. Verify user has read permission for projects/spaces

  3. Verify script settings are correct

  4. Check logs for errors

OAuth 2.0 Token Refresh

Symptom: Authentication errors occur after some time

Resolution:

OAuth 2.0 access tokens have an expiration time. Setting a refresh token enables automatic refresh:

oauth2.refresh_token=your_refresh_token

Reference Information